Archive for Opalis

Exit code -1073741502 when you run an Opalis policy with a Run Program module on a Windows Server 2008 R2

Posted in Microsoft, Opalis with tags on 2012/02/18 by CRCerr0r

Running an Opalis policy with a Run Program module against a Windows 2008 R2 server you may get an exit code of -1073741502 when the Run Program module executes. The full output of the module looks like this:

 

Connecting with OpExec service on SERVERNAME… Starting cmd.exe on SERVERNAME…

Executing cmd.exe on SERVERNAME…

cmd.exe started on SERVERNAME with process ID 3496. Waiting for completion…

Process completed. Obtaining the remote execution status… Disconnecting from SERVERNAME… Disconnected Return value: -1073741502; Log status: 16 (Process exited on SERVERNAME with return code -1073741502.)

 

The reason for this is that the Opalis Remote Execution service is setup, by default, to be able to interact with the desktop session (a check mark on the Log On tab of the service). The error code means:

The application failed to initialize properly. Usually indicates that the application has been launched on a Desktop to which current user has no access rights. Another possible cause is that either gdi32.dll or user32.dll has failed to initialize.

 

Unchecking the “Allow service to interact with desktop” corrects the issue.